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Electronic commerce in Saudi Arabia

E-commerce in the Kingdom of Saudi Arabia has achieved amazing results and numbers, showing the extent of the term e-commerce in the Kingdom of Saudi Arabia, as well as the culture of buying online or through the Internet from various and various sales centers on the Internet, as well as from electronic stores with different names on the Internet between Saudi citizens. [1]

E-commerce has reached its best ages in all cities of the Arab world in general, but Saudi Arabia is one of the first Arab countries in which e-commerce has spread in a huge way. [1]

It is worth noting that the spread of electronic commerce in the Kingdom of Saudi Arabia and its huge growth is due to the many and continuous efforts undertaken by the government of the Kingdom of Saudi Arabia to improve, support and spread electronic commerce as well as increase its investments in all regions and cities of the Kingdom of Saudi Arabia. [1]

And for this we must make it clear that in recent years, the Kingdom of Saudi Arabia has made great efforts in clarifying and issuing special legislations that govern the e-commerce system in Saudi Arabia, as well as organizing dealings between merchants and e-shop owners and between the buyer or the Saudi consumer, and that legislation and laws Each of the two parties is assigned all the rights as well as the duties that guarantee them a marketing experience with a lot of benefit for all parties. [1]

Important numbers about e-commerce in the Kingdom of Saudi Arabia:

The Kingdom of Saudi Arabia is one of the first countries in the Arab world in which electronic commerce has spread significantly, and this is illustrated by the numbers and results of electronic commerce in the Kingdom of Saudi Arabia during the past years, the most important of which are the following:

  1. The volume of electronic commerce in 2019 has become nearly 33 billion riyals, according to the Chairman of the Entrepreneurial Committee and this is in the Jeddah Chamber. [2]
  2. The Kingdom of Saudi Arabia acquires 45% of the global volume of electronic commerce, and this is in the Middle East as well as the Arab world. [2]
  3. According to the figures only, the number of electronic stores in the Kingdom of Saudi Arabia, registered, reached approximately 25,501 online stores. [2]
  4. According to the figures, 21% of the e-commerce stores in the Kingdom of Saudi Arabia are considered to have a large dealings and presence in the field of electronic marketing, and the electronic stores for cooking and baked goods come in the second place and come at 15% of the volume of e-commerce, followed by the electronic stores for supplies This is 13% for women, followed by electronic stores for electronics and accessories, followed by electronic stores for design and printing, then electronic stores for planning events and parties, followed by electronic stores for crafts and the Handicraft industries, Zellia have electronic solution stores, followed by academic services stores, then furniture and decoration stores, then cosmetic stores as well as photography and cars, and the latter comes in the ranking of real estate stores. [2]
  5. In recent years, the number of Internet users in Saudi Arabia has reached about 29 million browsers from all cities of the Kingdom of Saudi Arabia. [2]
  6. The spread of internet services has increased in recent years from 64% to 82%. in KSA .
  7. Saudi Arabia’s markets and stores are at the forefront of e-commerce markets in the Middle East and North Africa, as well as the Arab world. [2]
  8. Electronic services, especially travel services, which were able to obtain acquisition of two thirds of the volume of spending on electronic commerce, are considered. [2]
  9. The average Saudi citizen’s spending on electronic commerce during 2017 was about 4 thousand riyals. [2]

The most important efforts made by the Kingdom of Saudi Arabia to increase the importance of e-commerce:

There are many great goals that Saudi Arabia pursued with prior planning for that. One of the most important goals for maximizing the issue of electronic commerce is the issuance of the law regulating electronic commerce in the Kingdom of Saudi Arabia, while protecting the rights of the consumer and the Saudi citizen when buying or selling electronically or dealing with various Applications and e-commerce sites in the Kingdom of Saudi Arabia, which regulate the relationship between the buyer and the consumer. [3]

The Kingdom of Saudi Arabia has taken effective steps to increase e-commerce methods safely, including the following:

1- Issuing the law regulating electronic commerce where the Kingdom of Saudi Arabia has organized all commercial transactions that take place via the Internet, and this would increase the confidence of Saudi citizens in electronic commerce, and work to protect the consumer from fraud, fraud, or misleading operations, and the electronic commerce law included 26 A legal article, and he also covered all procedures related to electronic commerce transactions between the consumer and the shop owner. [3]

2- Launching a distinguished service called (known) for electronic stores, and it is one of the most important electronic services that were from the Ministry of Trade and Investment with (Trust) company for business services, and it is based on increasing confidence between the consumer and the electronic store, and it is special to verify all Online store owners with the documentation of their stores in order to increase the confidence of citizens in these stores and the products that they have. [3]

3- Saudi Arabia resorted to launch a new service, which is to issue an electronic commercial registry to the owner of each electronic store, and this gives more confidence in the electronic store and all the products in it. [3]

The importance of e-commerce in the Kingdom of Saudi Arabia:

E-commerce in the Kingdom of Saudi Arabia is considered in an advanced arrangement between the e-commerce markets worldwide. This is due to the efforts made by the Kingdom of Saudi Arabia to increase its impact on Saudi society and increase mutual trust in it between the consumer and the owner of the application, and for this there has become an increase in requests for electronic stores and electronic store applications and sales and purchase applications, especially from companies that have a long history in this field and have sufficient experience It is like the Order of the Network, which is considered one of the first Saudi companies in this field and the field of electronic commerce in particular. [4]

In the end, we have now highlighted the efforts of the state and the most important laws promulgated by Saudi Arabia to protect consumers and Saudi citizens from electronic stores and secure all electronic stores spread, and given the figures on the size of electronic commerce in the Kingdom of Saudi Arabia, it is necessary to pay attention to this field a lot, It is in a significant and significant daily development, and the spotlight on it has become intense this period for the attention of the Arab world in particular and the whole world in it. Do not underestimate e-commerce, because it has many users and followers every day in the world as a whole. [4]

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