In the era of AI and ML, robotics seems to be something that will soon take over. From the manual tasks that we do to any job that you could think of. All of this is possible just because of Robotic Process Automation, aka RPA.
RPA, aka Robotic Process Automation, and is an automated computational software that efficiently manages all the humanly tasks to be done by a robot with any human effort. Many industries and companies have been saving up a tremendous amount of time and effort and maximizing productivity just by using RPA’s
To demonstrate how rapidly RPA’s is growing, we have compiled a list of real-life examples of RPA’s below:
- Human Resources.
According to research done in 2020, hiring an employee costs around $4129, and along with that, it includes repetitive and time-consuming tasks.
So instead, there are RPA’s that can shortlist the candidates according to the profile that the company is looking for, which can be done more rapidly and with more accuracy.
Moreover, the RPA can easily handle most of the application process and the paperwork with a lot more speed than a human being.
- Customer Care.
Nowadays, companies are planning to enhance their customer experience by focusing on how rapidly they can solve the customer’s issues. Customers expect their inquiries to be resolved as soon as possible.
So to counter this problem, RPA’s can automatically converse with the customers and try solving their issues on the spot. It can also segregate all the requests depending on the service the customer is looking for. It can also classify problems based on their departments, like finance or technical, etc.
RPA comes in handy because it cuts down the customers’ waiting time and provides customers satisfaction with ease.
- Automated Payroll.
Processing payroll of employees is a very tiring task and requires a lot of effort. Due to this, there is a high risk of errors and inaccuracy that may lead to delays in payrolls, and any employee wouldn’t like their paychecks to be delivered late.
An RPA can automate all the paycheck and employee data, calculate taxes and bonuses based on their work within a few clicks. This makes the job of HR much easier to process and keep track of data and payrolls. This feature also includes attendance management, resignation processing, and monthly reimbursements, etc.
- Remote Recruitment and Selection.
This method has been successful in several industries and companies that have large hiring pools.
With this method, the company can provide the job requirements to the applicant and save a lot of time for screening them, which includes identifying their talent and skills, interviewing them, etc. The RPA can also calculate how much it would save for the company by recruiting them from different regions. This saves a lot of time from sending out recruiters to various locations and finding remote candidates that are available.
- Data Analysis and Quality Management.
Many companies today need help with analyzing their data and automating processes. They also need to reduce the errors and false information that can be present in their information.
The solution is quite simple, and if a company hires an RPA, it can quickly scan through all the data and automatically end up with accurate, reliable results. Moreover, if a company wants to improve data quality, it can even automate different management tasks.
These were just some samples from our everyday lives that we picked. Several more kinds of RPA make our lives simpler. RPA’s are incredibly beneficial, and at the same time, they are becoming more popular day by day.